Umarkets Review 2024: Is it a scam?

This Trading Platform is available in Ukraine
Umarkets has garnered mixed feedback from users across various review platforms. Some traders appreciate the platform's range of trading instruments and user-friendly interface, noting that it provides a decent experience for both new and seasoned investors. There are mentions of responsive customer service which is seen as a plus by several clients.
However, there is also a fair share of criticism. A number of reviews point out issues with withdrawal processes, claiming delays and complications when trying to access their funds. Additionally, concerns have been raised about account managers being overly persistent, which some users find intrusive and uncomfortable.
It's important to note that while positive reviews highlight satisfactory trading conditions, the negative remarks—especially regarding fund withdrawals—tend to stand out and may cause potential users to approach this broker with caution. As always, due diligence is advised before engaging with any trading platform.
* The amount that will be credited to the account in the case of a successful deal
* General Risk Warning: Your capital might be at risk
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We’re seeing the global online brokers market continue to grow at a compound annual growth rate of 7.8%. With industry value set to increase in the coming years, more people have become receptive to trading online. One such online broker that has caught traders’ attention is UMarkets.
The broker’s motto is “Our advantages, your possibility”, and in this article we’ll investigate how true this promise is. UMarkets has the typical CFDs for shares, commodities, and indices, but you can also build small profits with the scalping strategy. While the broker does not cater to residents of the United Kingdom, traders from around the globe can use it.
I’ll be explaining everything you need to know about UMarkets from my firsthand experience using the platform. This brief piece will bring you up to speed with UMarkets, its features, and how it compares with other online brokers in terms of functionality.
Pros and Cons of UMarkets
Pros of UMarkets | Cons of UMarkets |
Provides MetaTrader platforms | Unregulated broker |
xCritical Trading platform offered | Very low customer ratings |
Provides AutoChartist | Wide spreads |
Includes a well-stocked educational center | High minimum deposit |
Why Should I Pick UMarkets?
UMarkets may not top any charts as a global leader, but it is as innovative as you would expect from a modern platform. The broker was incorporated in the Republic of the Marshall Islands in 2020.
I found that its features are robust enough to accommodate different styles, including volume-based trading techniques. Shortly after registration, I clicked on the “my accounts” tab, and then I clicked on “trade.” A pop-up appeared which gave me a brief tour of the platform. With UMarkets, you can trade the following:
- Shares
- Indices
- Commodities
- Forex
- Cryptocurrencies
The available instruments can cater to most of your trading needs, unless you want to push into bonds and treasuries. You will get the basic features for your online trading, with enough support for desktop and mobile devices. Even so, you get fewer charts for smart trading than you would from industry leaders.
If you’re still interested in a broker with a wide range of assets to trade, then consider Forex Club.
This online broker offers a few incentives to entice traders and keep them returning. First, you can start with a demo account that exposes you to all the features available on the platform for just two weeks. It is the best approach I recommend for people trying online trading for the first time.
UMarkets also offers a 30% bonus on your first deposit to trade with, which is an excellent way to give new users extra legroom to land profits. Referring a friend also earns you a bonus on the platform. Most importantly is the 100% insurance. Deposits from $500 to $5,000 get 100% insurance when trading on the news.
Regulation
UMarkets is an online broker incorporated in the Marshall Islands which operates under the provisions of the Marshall Islands Business Corporation Act. Furthermore, the broker provides services to the global market except for people in high-risk or non-cooperative jurisdictions. The latter is as defined by:
- The Financial Action Task Force (FATF)
- The Caribbean Financial Action Task Force (CFATF)
This online broker adheres to the Data Protection Act of 2019 and the General Data Protection Regulation (GDPR). These regulations ensure optimal data safety for users. However, it is worth noting that UMarkets is not overseen by any regulatory body, which is a strike against it for traders who are more cautious when registering with brokers.
Security – How Safe are My Funds in UMarkets?
If you’ve been in the online trading business for as long as I have, you’ll know that regulations and licenses are just a part of many determinants of an online broker’s reliability. You also need to look into the security features to know how safe your funds will be once deposited.
That said, I found that UMarkets has a robust security policy for its transactions. You will get the following safety features:
- Encrypted communications between data servers and clients
- SSAE 16 certified data centers for trading
- Level 1 PCI-certified payment services for financial transactions
- SSL encryption for data transfers between the servers
- Tight-knit firewalls and SSL software for data protection during transmission
These advanced physical and software security features are in line with industry standards. You can relax your mind when trading on the platform.
Account Types for Users
Unlike most online brokers that offer single accounts to traders, you can get started with UMarkets on multiple fronts. The progressive price point allows flexibility to trade within your budget. Furthermore, each account has unique services that make them suitable for specific purposes.
You must understand what you get with these accounts before registering with UMarkets. John Maynard Keynes once said, “The market can stay irrational longer than you can stay solvent.” Hence, you want an account that gives you more leeway against the market.
- The Mini Forex account: This entry point is excellent if you want to begin with small capital. It costs $500 to open an account and start trading. Also, it is the best approach to learning about trading, the 80/20 rule, and styles.
- The standard account: Trading begins at $5,000, and you can have deals as much as $10,000. Traders with experience can opt for this account.
- The gold forex account: This type fits the bill if you want to raise the bar and profit more. You can leverage up to $50,000 in deals with a $10,000 minimum deposit.
- The platinum account: Expert traders who want to go all in can opt for this account. It costs $35,000 to register, but you can leverage up to $135,000.
Customer Support at UMarkets
Customer service is what you expect from a platform with excellent trading services. After thoroughly navigating the UMarkets’ website, I found several support channels, with a dedicated claims department for disputes. Thus, you have a more streamlined process optimized for quicker responses. UMarkets offers the following methods of contacting customer service:
- Multiple telephone lines
- Multiple emails
- Skype support
- Direct mail
- Live chat
However, I didn’t find a “Frequently Asked Questions” section, which is odd. Nevertheless, chatting with a representative in real time more than makes up for that. You can also use the telephone service if you prefer talking to typing.
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Trading Platforms and Deposit Options
UMarkets’ trading services are available on two important platforms: the online Xcritical platform and the mobile platforms. The former is its primary tool for desktops, Macs, and mobile web browsers.
It brings a few capabilities, including:
- Over 170 trading instruments
- Investment portfolio creation
- Limit orders for risk management
- Trading history
- Technical advisor Autochartist
- Duplicate and lock trades
Xcritical is the more robust trading platform, as it offers more features. You can still access it on your mobile device, but you will lack the advantage of having a bigger screen. Buttons and text may be smaller if you use the desktop site on your smartphone.
Trading with your mobile device gives you portability. You can take your smartphone anywhere, place orders, and profit from a favorable market. Furthermore, the mobile application is available for Android, iOS, and Huawei users. The application is available in their respective app stores, or you can download the installation files from the website. Here is how to download the file:
- Open the website on your mobile phone or PC.
- Click “Platforms” at the top of the screen.
- Click “Mobile platforms” from the drop-down menu.
- Scroll until you find options to download from the app stores.
- Pick the appropriate device and click install.
UMarkets supports several payment service providers. By clicking on the “Deposit” tab, you will see payment options such as AstroPay, WebMoney, Visa, cryptocurrency, and wire transfer.
Handy Features for Traders at UMarkets
This online broker has features that give traders an edge when trading financial instruments. I wouldn’t call them revolutionary, but they are useful for developing a strategy.
Go to the “Trader” tab on the web page, and you will find the following:
- Calculators: UMarkets has several calculators, including Fibonacci for forex, margin, pivot point, position sizing, and risk management. These tools can help shape your strategy and provide the bedrock for sound trading decisions. They may take a while to get used to, but the effort will be worth it.
- The economic calendar: Learning how to use the economic calendar can help your trades. You can filter the calendar to show what you want. It even allows the direct use of keywords to narrow the results.
- Autochartist: This tool helps traders predict market movement. It is only available to registered users on UMarkets.
- The spread table: This tool shows the spread on all the financial instruments. It will help give you an overview of potential trades before you make them. Nevertheless, you will still get the spread once you open a trade.
The tools mentioned above are decent. However, the online broker misses out on automation like MetaTrader 4, MetaTrader 5, etc. These features go a long way.
Training
I also found a large library of webinars, articles, lessons, and glossaries on the UMarkets website filled with apt trading materials. New traders can jump on the opportunity to learn to trade.
Even professional traders will take one or two things away from this section. As Marty Schwartz said, “My attitude is that I always want to be better prepared than someone I’m competing against. The way I prepare myself is by doing my work each night.”
The education center contains videos on crucial aspects, including forex trading, market analysis, strategies, stocks, etc. While you shouldn’t expect an all-in-one training facility, Umarkets will get you started. Then, you can advance your skills for better profits.
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